Legal

PRIVACY POLICY

WEBSITE TERMS

COOKIES POLICY

Privacy Policy

  Last updated: November 30th 2022

    This Privacy Policy outlines the practices of GROUPE ACCUEIL INTERNATIONAL LTÉE. (”Company,” “we,” “us” or “our”) with respect to the collection, use and disclosure of Personal Information collected through the website found at www.groupeaccueil.ca (the “Website”) and the services or resources offered by us through the Website (all of which are collectively referred to as the “Services”).  The Company may revise, update or modify this Privacy Policy from time to time. These changes will be effective once they have posted to the Website and will apply to all access and continued use of the Website.  The purpose of this Privacy Policy is to inform you on how the Company collects, processes, discloses, uses or manages your Personal Information, as well as the Personal Information of other former and current users. This Privacy Policy also contains information relating to your privacy rights.
 
  • Age Restriction
Our Services are targeted to individuals older than 14 years old, and we do not willingly collect Personal Information from minors under 14 years old. If you are under 14 years old, please do not use our Services and exit this Website.   

  • Personal Information: Definition. 
“Personal Information” means information that allows an individual to be identified either directly or indirectly. Do note that this does not normally include any business contact information such as your name, titre or position, business address, work telephone number, facsimile number, or professional email address.  If you provide Personal Information to the Company, it is your responsibility to ensure that this information is accurate, complete and up-to-date.   

  • Our Privacy Officer
The person responsible for the Company’s compliance with applicable law and this Privacy Policy is our Privacy Officer who can be reached by email at mmgail@groupeaccueil.ca or by mail at the address below: 

Directeur Général Groupe Accueil International Ltée
1538 Docteur-Penfield avenue – Montreal (Quebec ) H3G 1B9  

  • Application of This Privacy Policy
This Privacy Policy applies to any Personal Information that you submit to the Company through the Services, including, but not limiting to, the use of the “contact” page, any messages sent via e-mail or by any other means.  It also applies to Personal Information that we collect automatically, as outlined below. This Privacy Policy does not apply to Personal Information collected by a third-party website, application, or service once you click on a link and exit the Website Be advised that we are not responsible, or liable for the privacy policies, procedures and practices of such external sources, websites, or services.   

  • Personal Information That We Collect
The Company collects a variety of Personal Information from you based on your use of the Website.  This includes information that you provide us, such as: 

Residential
  1. Last Name;
  2. First Name;
  3. Email address; 
  4. Phone number; 
  5. Preferred method of contact, either by mobile phone, email or both;
  6. Apartment type;
  7. Any other details you provide that are relevant to your request.
Office 
  1. Last Name;
  2. First Name;
  3. Phone number; 
  4. Preferred method of contact, either by mobile phone, email or both;
  5. Any other details you provide that are relevant to your request.
The Company may also collect some information automatically the moment you start using the Website, some of which may be Personal Information. This information includes:
  1. The characteristics of your operating system, browser or devices (computer, tablet, smartphone) that you are using to access the Services;
  2. Your location, provided through your IP address; 
  3. Your navigation path and interactions with the content on the Website, including but not limited to the keywords you have searched, how frequently you visit the Website, if you clicked on any ads and if you referred from one of our affiliated websites. 
Please note that if you provide us with someone else’s Personal Information, you must ensure that you have obtained the consent of this individual, and you warrant to the Company that you have all necessary authority to do so and have obtained all necessary consent from said individual in order to enable us to collect, use and disclose this Personal Information for the purposes set forth in this Privacy Policy.   

  • Cookies 
We may also collect Personal Information through cookies (“Cookies”). Cookies are small blocks of data which are installed on a browser or a device during a session, and which remembers preferences or information about you. Click here [https://groupeaccueil.ca/en/legal-cookies-policy/] to learn more about how we use Cookies.  

  • Do Not Track
Our Website will not respond to web browser “do not track” signals that provide users the ability to exercise choice regarding the collection of Personal Information about an individual’s online activities over time.   

  • The Purpose of Collecting Your Personal Information 
The Company uses the Personal Information collected through the Services in order to provide the Services and to provide any related customer service, such as to offer support, to respond to inquiries and, with your consent, to send promotional content.  We also use the information that we collect in the following ways:
  1. To optimize and better our Services;
  2. To provide our Services to you including to process your questions, concerns and requests;
  3. To communicate with you regarding your Services;
  4. To make any necessary arrangements concerning scheduled visits with you regarding our Services; 
  5. To complete any reservations in regards to our Services and prepare necessary documentation;
  6. To respect our commercial and contractual obligations towards you and ensure the proper execution of our contract; 
  7. With your consent, to notify you of new products, services or newsletters;
  8. To collect statistical data; 
  9. To meet auditing, legal and regulatory processes and requirements.
  The Company limits the collection, use and disclosure of your Personal Information, both in the amount and the type of Personal Information, to that which is required to fulfil the purposes identified in this Policy or as may be required or permitted by law.   

  • Targeted advertisements 
The Company does allow you to receive personalized advertising using targeted and interest-based ads published on the Website or on other third-party websites. To do so, tracking technologies such as cookies are used to collect information relating to your online activities and interactions with various advertisements or communications. With this information in hand, third party agencies can predict your preferences and present you with personalized advertisements. This information may also be used to evaluate our online advertising campaigns and their success.   For more information relating to our Targeting and advertising cookies and your option to opt-out, visit our Cookies Policy [https://groupeaccueil.ca/en/legal-1/]. Be advised that even if you have opted-out from receiving these targeted advertisements, you may still see untargeted ads from the Company on the Internet and your information may still be collected for analytical purposes.   

  • When we Disclose Your Personal Information
We may disclose certain information that we collect from you to third parties in the following circumstances: 
  1. to comply with legal processes;
  2. to respond to requests from public and government authorities;
  3. to enforce or apply our policies and agreements; 
  4. to protect our rights, operations or property; 
  5. to collect amounts owed to us; 
  6. to allow us to pursue available remedies or limit the damages that we may sustain;
  7. to protect the safety of our stakeholders; 
  8. to address, prevent or stop fraud or other activity that we consider to be illegal or unethical;
  9. to address an emergency involving danger of death or serious harm; 
  10. to a purchaser or potential purchaser of the Company or our assets, in order to evaluate or consummate the transaction; or
  11. otherwise with your consent or as required or permitted by applicable law.  
  • Where Your Personal Information Will be Stored
Your Personal Information may be maintained and processed on our servers, those of our affiliates or other third-party service providers (including affiliates), some of which may be located outside of Canada, namely the United States. As a result, Personal Information collected through the Services may be transferred and stored outside Canada and become subject to the laws of such foreign jurisdictions.  

  • How Your Personal Information Will be Protected 
We have adopted reasonable security procedures to help protect against loss or theft, unauthorized access, disclosure, copying, use, or modification to the Personal Information you provide to us.   Keep in mind the Internet is not, and will likely never be, entirely safe. No method of transmitting information over the Internet or of storing information is completely secure. It is your responsibility to ensure that you are connected onto a secure and safe network. 
 
  • How Long We Keep Your Personal Information 
Personal Information that we process for identified purpose or purposes shall not be kept for longer than is necessary for the purpose. We store your Personal Information for as long as necessary to provide you with the products and services or as required by law, whichever is longer.   Where the purposes for which Personal Information was collected or used are now achieved, the Company uses appropriate means to destroy the information, or anonymize it to be able to use it for serious and legitimate purposes, subject to any preservation period provided for by law.   

  • Confidentiality Incidents 
The Company takes the protection of your Personal Information very seriously. If the Company has cause to believe that a confidentiality incident involving Personal Information in our possession has occurred, we will comply with applicable legal requirements in this respect, including by taking reasonable measures to reduce the risk of injury and to prevent new incidents of the same nature.   

  • Your Personal Information Rights 
We collect, use and disclose your Personal Information from you or from third parties with your consent, or as may be permitted or required by law. Your consent may be express or implied, depending on the circumstances and the sensitivity of the Personal Information in question. In some circumstances, you may refuse to consent to our collection, use and disclosure of your Personal Information, or you may withdraw your consent to further collection, use and disclosure of information about you, subject to contractual and legal restrictions and reasonable notice. Also, withdrawing your consent to certain uses of your Personal Information may mean that we may no longer be able to provide you with certain Services. To the extent provided by applicable law, you have certain rights when it comes to your Personal Information.  Subject to applicable laws, these rights may include requesting to know what Personal Information the Company has about you, and the manner in which it was collected and is being used, and modifying, updating or correcting your Personal Information. If you wish to exercise your rights, please make your request in writing to our Privacy Officer at the address set out above.  We may request that you provide evidence of your identity before allowing you to exercise these rights. In some circumstances, we may not be able to provide you with access to your Personal Information or parts of it, and we will let you know in such cases. If you have questions or complaints regarding how the Company processes your Personal Information, please contact our Privacy Officer.